In the back though, I can see chaos as they heard that my meal was undercooked. Probably their job was on the line? I'm not sure. I simply wanted to address how their behavior can be mistaken for aggression towards me. (Such as speaking under your breath to yourself, whispering to other employees, and slamming objects around.)
Very bad service, will never go there again. When we looked at the menu to order "IMINI" took the menu from our hand and wanted us to leave the place. I was adamant and i ordered the food. She never thanked us after billing also when giving the food.
Really bad experience!
To the owner do you really wanna run this business ?
I was first given an undercooked Pad Thai with tofu. There was only two pieces of tofu in it.
Noodles and Company has many amazing vegetarian options. Sadly, I won't be returning to this location. Undercooked noodles and a rude staff (manager, maybe?) is the reason why.
This location is the best noodles ive ever been too. It is very clean and has great service and food.
When I got my replacement order, the person who has handed it to me was very rude. (This person appeared to be he manager based on her attire.) She simply dropped the bag onto the table before me... I had my hands open to take the bag. I can understand if she's upset with her workers, but as a manager, it's important to be the prime example to her staff.
Very disappointed !! Food she mad was cold and awe full.
Once I informed one of the staff that it was undercooked, she offered that they'll make me another one. I asked if I could have something else, and it wasn't a problem. She took my undercooked meal to the back.
I got to my table and ate my food quickly out of hunger. Midway, I realized that there was no tofu. Sadly, I couldn't address this issue since I was halfway through. I can understand how I can be accused of eating all the tofu myself.
Will never go there again. The lady at the register has not respect. She snatched the menu from our hand. She deserves to be a dishwasher. Please remove her from registry and put her there. I should have thought why no people at your place as other when other places was fullly crowded.
This person was entirely sweet and understanding. I sincerely appreciated that.
The girl was busy at the point of not take my order correctly when I requested gluten free noddles, and also didn't had apple sauce, they replace that for tons of crispy rice that I returned when I opened my bag. So bad.
My please's (for a pair of chopsticks) and thank you's were ignored by her. I can't help but think if I did something wrong with my body language or anything similar of the sort for her to misinterpret me. I understand how difficult it is to work at a mall food court. I wanted to express my gratitude. :/
I can't recommend this place.
Folks - Never go there again my advice if you want to have good food lot of options available there other than this place
Noodles And Company is a US Restaurant based in Columbia, Maryland. Noodles And Company is located at 10300 Little Patuxent Pkwy, Columbia, MD 21044, USA.
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