I noticed some negative reviews, but I have had a great experience here with front desk, Dr. Warden, picking out new glasses, and ordering/picking up contacts. Marla is always accommodating with contacts and makes sure you get the best deal for your insurance. The other ladies at the front went out of their way for me one day when I was in a pinch and arrived right before they closed. I've had no problems!
I think these positive reviews are FAKE. The staff probably just wrote it themselves....they are nowhere even close to friendly to patients!!!
I saw two other people being told in a LOUD voice some simple instruction about their contact lenses, right in front of me.
Extremely unfriendly and R-U-D-E staff. They mouth off, even if you ask them for simple stuff like when would my lenses arrive, what's the next available appointment date....They seem to be in an eternal state of irritation.
Absolutely no courtesy or politeness!!
I won't be going back. 95% of the exam was performed by a tech who was either deeply bored or annoyed. At least I assume she was a tech since she didn't introduce herself, tell me her position, or tell me what she was going to do. When she asked if there was anything I wanted to talk to the doctor about and I said headaches she immediately dismissed it saying headaches aren't usually related to vision. Even if that's true, I'd rather hear an actual doctor's opinion on it and I certainly wouldn't feel very comfortable raising any other concerns with this person. Seems like they are focused on maximum profit, not quality of care.
I (a doctor) was YELLED at by the front desk lady for "just taking my lenses and running without paying". I readily handed her my credit card while explaining that I was not told about the charge ahead of time.
I LOVE this eye doc and I've always had a very positive experience at this practice. Dr Etter has been awesome! He's always taken the time to listen to any and all of my concerns. He's also really thorough-- I would recommend him or this practice highly!
I am a current patient at Physicians Eye Care and I have nothing but very positive things to say about my care there. I have always received very thorough eye exams there from their great doctors and have also been extremely pleased with their contact lens service. Before becoming a patient at Physicians Eye Care, there was nobody who was able to provide me with well-fitting contact lenses as I have very steep corneas....that all changed after I saw their contact lens fitter (Marla). She was extremely patient with me and was able to provide me with an amazing contact lens prescription that fit perfectly! I also like that this practice uses the most cutting-edge technology. Really a truly fabulous practice.
Physicians Eye Care Center is a US Doctor based in Columbia, Maryland. Physicians Eye Care Center is located at 11055 Little Patuxent Pkwy, Columbia, MD 21044, USA.
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