I'm a newbie to the hobby, but the counter guy here really took the time to answer all my questions, help me find the best models for what I want, and suggest appropriate conversions. He even offered free model painting classes. No attempt to up sell, no pressure, just friendly courtesy. This is a store worth visiting rather than the impersonal experience of shopping online.
From Matthew down to the customers there I engaged with: I just had a great experience at this store. Would highly recommend anyone looking to get into painting or the actual Warhammer franchise to stop in and start learning!
I have been to a lot of GW stores over the 20 years that I have been playing their games, many of them have been disappointingly devoid of character and uninterested in community development. Not so for the folks at GW Columbia MD. With their focus on activities and knowedgable staff, they are a great to visit.
I returned the following day (for more paints) and as promised he gave the figure a once over and offered honest feedback. 10 min later he called me over to see another customers painted figures, which greatly added value to my experience.
Friendly and helpful staff. Too expensive of a niche market though.
5 stars if all you want is Warhammer stuff. 0 stars if you don't want any Warhammer stuff. Literally the only brand in the store is Warhammer.
I decided to paint my first figure and from the moment I walked in, Matthew was engaged in customer care. Once I told him my objective, he gave me great information about starting and asked me what I already knew to ensure it was good info. He patiently answered all my questions and offered to critique my first figure once I painted it.
Games Workshop is a US Store based in Columbia, Maryland. Games Workshop is located at 8775-9 Center Park Drive, Columbia, MD 21045, USA.
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