This store must be doing very well! Clearly they don't want any new business. My boyfriend and I were interested in getting mountain bikes. We know that we want good quality bikes but we don't know much else about bikes except how to ride them. Went into this store yesterday to get some info and pointed in the right direction to purchase. There were two employees at the front entrance. No one greeted us. Not even eye contact. We went over to the left where the bikes are stored hoping someone would at least come over to help. After we stood looking at the bikes for a good 15 minutes without even being acknowledged we decided to leave and take our business elsewhere. I can't believe the horrible customer service.
Very helpful. Good quality merchandise. My daughter left her ring in the Columbia store and they called us the next day to see if we had lost a ring in the store. Really appreciate them taking the time. Friendly staff. Love this store
They regularly advertise sales telling how much they discount the bicycles, but they seem to be advertising their everyday prices, trying to give you a sense of urgency by leading you to believe that that this sale is a special opportunity.
Took my husbands bike here to have it worked on.. We couldn't be more pleased with the work that was done. The staff was incredibly helpful and friendly. The prices were very reasonable.
The only bike shop I go to. They are very helpful and really know their stuff especially Sam! I bring my bike here for upkeep, although I try to get it in before their busy season they are still able to provide me with a fast and reliable mechanical service.
Helpful staff, variety of bicycles. They're a chain store and they have some store-branded stuff, especially in tools. The store-branded stuff I have bought has worked fine. If you enjoy bicycling, a store like this is a fun place to visit.
Performance Bicycle is a US Bicycle Store based in Columbia, Maryland. Performance Bicycle is located at 6455 Dobbin Rd, Columbia, MD 21045, USA.
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