This place is less than a mile away from my place and it took them over 1.5 hours to deliver a pizza. When it arrived, it was completely cold. Do yourself a favour and order from somewhere else.
Hi fellow consumers
I love coming here. Not just for pizza but to see the family that formed in there. It may be a bit hard to find at first, but everyone there is nice and jokes with me. One girl even wrote on my pizza box “hi Erica” when I had just ordered delivery. They remember me.
We order from here frequently. The pizza is great for the price, especially if you find good coupons and use the deals. We also have them deliver occasionally and it's always been quick. I hate the Papa John's app, but the in person service at this location is great.
Got extremely sick all night and the next day from eating 3 slices of pizza. Called the store and was informed that I was lying, thus nothing they could do.
i called this papa john and was told that they had deals online that was not in store. i then went online and ordered one of there specials after talking to a manager; who was helpful at first for recommending me to their online site. I then used the papa tracker after placing my order online to see when my food will arrive. However the papa tracker seemed to be inn-accurate so i called the store and talked to their team member who not only told me about the papa tracker but how the wrong number to best reach me at; even though its pretty simple to look online to find the columbia mall location and phone number to my store. I decided to wait for the driver and by time i realized there was no one coming for over 3 hours. I then called again to talk to someone about the time frame or if there was an accident. The driver did not recieve the message i left him on the new number nor did the team member i talked to previous told me about their new policy that the manager was explaining. The part that makes me a mad and dissappointed consumer was that they actually told me that they do not deliver to the mall of Columbia. This was laughable to me when i know for sure they did this many times; ie about a week or two before today.After i explained to the managers at the harper location they continued to give terrible service and argued with me, when there people are obviously at fault for not being able to do the right things. I know for sure to make sure to tell people about papa johns terrible service at Harpers Farm in columbia maryland
Papa John S is a US Meal Delivery based in Columbia, Maryland. Papa John S is located at 5485 Harpers Farm Rd, Columbia, MD 21044, USA.
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