Great, seamless customer service. Convenient location. Clean car.
Fantastic customer service and a very simple process from start to finish. I was in a bind and the folks at Get Auto Rentals were very easy to deal with. I would recommend them to anyone.
Thank you Get Auto Rentals, for a smooth and enjoyable experience!
The customer service at Get Auto Rentals was as A++ as it can get. I was greeted immediately. They made sure that everyone in line was assisted as quickly as they could, so that you weren't left standing in line. The representative that helped me with the rental, was extremely helpful, and walked out to the car with me to make sure everything was to my satisfaction. He was so friendly and accommodating. He took his time explaining directions for us, and I never felt rushed.
This place is a joke. Made a reservation online, showed up this morning and the guy at the front desk had no idea what I was talking about. He said they had no cars and didn't know how well the online reservation system worked or if it worked at all. He walked over to the door, took a peak outside, and said he had no cars at the moment. I explained to him that I made a reservation online and even received an email to confirm it. His only response was that the "part owner" of the business would be in by 9:30am which was absolutely no help to me. At this point I'll have to miss a day of work since no one has any available vehicles with such short notice around this area. Thanks "Get Auto Rentals"!
This business gets a big fat zero. Arrived monday morning to pick up car and was told they had no cars and had forgotten that I Had reservation. Asked them to call me if they could get car later that day and never heard back!
Get Auto Rentals is a US Car Wash based in Columbia, Maryland. Get Auto Rentals is located at 10611 Little Patuxent Pkwy, Columbia, MD 21044, USA.
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