My sis went here and the technician charged her extra for coffin nails . She called and asked them the price and was told 25 . You'll think that they would inform someone the price before doing their nails but she didn't but told her after she was done that its 35 bucks . Rip off I'll take my business to East Baltimore instead. Techs in Bmore don't rip you off and your nails are done better and last longer .
Not worth the gasoline to get there
I've been here 3 times and all 3 times the girls either don't understand what want or they are very curt & nasty. The nails aren't very good either. The male techs seem nicer but I think 3 strikes I'm out applies. I won't be coming back anytime soon.
I come back a week later for my gel manicure. She refused to honor a discount because the tech who did my powder no longer worked there.
I found out late on a Saturday that I would have an early Monday interview so I went here on a Sunday for gel nails and a pedicure. Very disappointing and I will NOT return.
I am livid!!! I paid $45 for a service that didn't last for 3 days. If she wasn't going to honor the discount, she should've said that the moment I returned to the shop for the gel. Instead she waits until I'm finished then starts to argue with me.
I went to get the dipping powder nail color and paid $45. The next day 2 of the nails came completely off. I went back and had them replaced. Two days later 3 more fell off and 2 were chipped. I went in and had all of them removed because the application was clearly faulty. I asked for a discount on a gel pedicure since my powder didn't last a whole week.
The service was pathetic. The tech said maybe 3 sentences to me in the 60 minutes I was there. She looked around and was talking with the other techs, sometimes she was wielding the cuticle clippers and not looking at my hand or foot while she was cutting! Within a week, the gel was peeling up around the edges and looking a hot mess.
I will never return. Customer service is a must for me!
Worst mani pedi I've ever had! I don't know how this place stays in business! I thought that it was just the guy that didmy nails but my sister had the lady remove the polish it was sobad! Wasted 68$
Ashley said I can keep coming back to get the powder but she would not give a discount on a different service. What?? I have to use my gas and time to come here every day at no fault of my own. That's ridiculous. So then she finally broke down and said I could get a discount on my next service.
Ashley, the manager, is rude and unprofessional. She makes you not want to come back which is sad because there are some good nail techs in the shop.
Nail Trix Spa is a US Spa based in Columbia, Maryland. Nail Trix Spa is located at 6181 Old Dobbin Ln #600, Columbia, MD 21045, USA.
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