Slowest store ever!!! Line out the door and no one in the store helping people. NOT WORTH ANY DEAL!
Me encanta
Always great, staff are always friendly and ready to help!!!
Worst customer service ever. No exaggeration. Went there this evening and found some great deals. Went to try them on and waited nearly 10 minutes for somebody to open a fitting room -- that somebody was another customer who left the door open for me. Nobody greeted me or came to the fitting rooms to ask about sizes or if they could help me. When I went to check out, the line was 8 people long with one register open. The line didn't move, so I put my clothes back and figured I would try again later. I came back 30-40 minutes later only to discover the line had moved maybe 4 people. There were two registers open, but somehow neither of them moved. One cashier was arguing about store policy with some woman and the other kept letting her customer shop around, holding up the line. I ended up putting back the clothes again, which was a shame because I loved the outfits I found. I saw several other disgusted customers do the same. I imagine they lost several hundred dollars worth of business this evening by being poorly staffed.
New York Company is a US Shoe Store based in Columbia, Maryland. New York Company is located at 10300 Little Patuxent Pkwy, Columbia, MD 21044, USA.
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