EDIT: Their response below is not true. The tailor continued to shout at me and not listen to my requests. It ended with him telling me to take him to court if i wanted my money back. Do yourself a favor, and go elsewhere. Read the other review. There is a clear pattern here of bad work, and non existent customer service.
I only used them because my normal tailor was out of town. I took a bridesmaid dress there and asked that they add three inches of elastic to the back of the dress, where there was already elastic, to add more space. They made me PAY IN ADVANCE. When i picked up the dress, i could instantly tell that the back area was TIGHTER not LOOSER.
WORST SERVICE I'VE EVER EXPERIENCED.
This was the worst tailor I've ever used. When i was unhappy with his work, he refused to fix it, refused to give me my money back, and told me to TAKE HIM TO COURT for it. Unbelievable. I would give no stars if I could.
Instead, when i asked him to add more elastic, HE REFUSED. He continued to explain, what he did, saying that I Didn't understand. When i asked for my money back, HE TOLD ME TO TAKE HIM TO COURT.
I needed zippers replaced on both of my boots due to my taking them off a handful of times without unzipping all the way. Not only were my zippers expertly replaced, my boots were cleaned, the interior souls replaced, and the high stress area of the zipper was reinforced. I'm a seamstress, but boots were beyond my ability. I'm so impressed! I couldn't even see seam lines. Expert work for much less $$ than I expected. I'll most certainly be back!
Do not come here if you are seeking a place to get tailoring done that suits your needs. If you seek nice fitting, tight, not loose clothing do not! Come here! You have been warned. They are very nice people but the quality of work does not match the attitude. Very disappointed.
I had to order my bridesmaid dress for my sister-in-law's wedding when I was 7 months pregnant (with my measurements at the time!) and the shop ordered a ridiculously small size for me! I kept putting off trying it on once the baby was born because my body was changing still and when I finally did try it on (about two weeks before the wedding), I was shocked to discover it was several sizes too small! I went to another tailor first who had excellent reviews but she told me there was no way I could make that dress fit and wished me luck. Then I went to Mr. Chen at the Custom Tailor of Columbia. I have had excellent work done there before, but I wanted to try somewhere closer to home first. He told me he could fix it and sent me out to buy specific amounts of fabric to match the dress. Long story short, HE DID IT!!!!!!!!! With only 8 days or so until I needed to pick up the dress, the team at Custom Tailor of Columbia altered my dress perfectly :) I am attaching a picture and although you may be able to guess which of us just had a baby, I bet my dress isn't the giveaway! I am so thankful for this place and the wonderful and talented people who work here :) I cannot recommend them more highly!
I needed pants hemmed and let out for an important work conference and only had 24 hours. The tailor was accommodating and his work is always good! 4 pants in 24 hours? I'm impressed and will be back!
Come to find out, he replaced ALL of the elastic with new elastic, plus the three inches i asked for. HOWEVER, he did not take into account that the NEW elastic was itself tighter than the old elastic previously in the dress. He should have added more elastic than the 3 inches i asked for OR at least called me to discuss that he was not doing what i had originally requested.
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