Thanks!
First time working with this facility. Had my Jeep towed in late Saturday night and left it with the night drop. Received a call early Sunday afternoon explaining exactly what the issue was and how much it would cost to fix it. The part had to be ordered and, since it was Sunday, they said it would arrive early afternoon Monday. Monday at approximately 12:30, they called to say that my Jeep was ready to go. Car care assistant manager was very professional and personable. Technician who repaired my Jeep spent time with me and showed me what he had repaired and explained exactly why it was necessary. This facility has won me over because of their outstanding customer service!
Came in to get an international drivers license. I got a really friendly greeting at the door. Drivers license process was super easy. Got some extra travel tips and I was in and out in maybe 8-10 minutes.
I told him, I got estimates over phone and email, and showed him the estimate details - Then he is agreed to do the service with my email rates. So, Walk-ins be careful about that. Also they charged some amount for "Shop Fees", even if I am a member of AAA !!!
They helped me with getting my IDP (international drivers permit). I was in and out within 10mins. Thanks again!!
Saw some of the reviews here and felt like I needed to step in.
Helpful staff. Efficient checkout with a return so it was a good experience. Hard to see them. At back of complex.
When I went here, the service person in the front desk estimated much higher amount for those services !
Other than these , I had an oil change, Wheel alignment and I am very satisfied for the cost and the quality of the works they have done. Also the office staffs are very helpful.
Today I went AAA Columbia Car care center for service my car, Today was my the first time working with AAA. I would like to prefer schedule an appointment online or over phone to get things better and save your time. 1 week before I made an appointment and mention all my required service details and requested for an estimate. I got a reasonable estimate by the very next day.
Aaa Columbia Car Care Insurance Travel Center is a US Travel Agency based in Columbia, Maryland. Aaa Columbia Car Care Insurance Travel Center is located at 7065 Minstrel Way, Columbia, MD 21046, USA.
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