Efficient and fast rental service plus outstanding customer service.
Never busy here.
So, I told her I couldn't take the car not only for the car being dirty, but the stain in the back seat was pretty bad. I would give this place 0 star. If you can, rent from a different location.
He quote me the double...no manager there, I had to paid taxi again, I didn't take the car.
4. I requested to look at the car, the car wasn't only vacuumed but had lots of stain in the back seat.
2. I called the number and on my third try the phone was answered, she told me she was at the back and I should have knocked on the door.
5. She initially offered $20 off, but when I came back after looking at the car she told me she will no longer offer the $20 off, but only for the car wash if I bring a receipt.
I tried to support this business which is on my neighborhood but I've finally given up. Cars are not clean, the business frequently opens late, and now, I've been doubled billed. My advice is to never patronize this business.
1. I arrived at 12PM and the door was locked, and ther was a handwritten note to call a number.
I came to pick up my car at this location:
3. She wasn't great at customer service I can tell right away from her attitude. She told me the only full service car she has is a Camry and it wasn't vacuumed and she told me I have to vaccum it myself.
The associate (African-American) was not nice(bad customer service)... I had a reservation from other associate, and he told me that I cannot enjoy for that price because I didn't have a roundtrip airfare ticket...Hello I was paying my money....my reservation has a discount wasn't free.....
Avis Car Rental is a US Car Rental based in Columbia, Maryland. Avis Car Rental is located at 7290 Cradlerock Way A, Columbia, MD 21045, USA.
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