No worries I said, because in my mind they recently had a fire so I figured it took time to replenish their things. She said , " I'll move you to the bigger room if you don't mind waiting. Again, I was fine with the wait. I was escorted to the larger room, which was two doors down, and it sounded like a meeting was taking place in the room in between the two spa rooms.
Great spa! I've been a customer for years..their past location had a fire, and the new location (which is not far from the old one) is great! They are doing renovations, and I know the outcome will come out to be great. I recently treated myself with a massage and a facial package-- the service was great from the beginning to the end! Must go!
Then she proceeds to do my facial, ( Did I mention that there were no sinks and running water in the room) I felt rushed but at that point I was ready to go. As I am laying with the mask on my face. She starts to massage my feet. Again I feel the pressure is different from when she began as if she is distracted. This time I could see the light from her phone. I informed the people at the front desk that she was on her phone during the my time and all they said was sorry, but took my money like they provided excellent service.
My massage therapist told me to change and gave me a robe. Once I changed my clothes, I asked her to use the ladies room before she started. She proceeds to walk me out the salon, down the hall and around the corner in a giant office building to the public bathroom all while wearing a bathrobe and slippers. That wasn't even the worst part!
I booked this spa as they were able to fit me in last minute: I have been to many spas and massage therapists and I would rate this one on the lower end. The place was pretty and had a nice ambience. The private steem room was very nice and unusual to find. The massage therapist Anna seemed very experienced and skilled with her hands and I was overall happy with her work. The facial was a complete waste of money, it felt like something I could have easily done at home. The woman who did my facial did not seem very knowledgeable at all, and I would not recommend her: The bathroom being in a public area while you are relaxing and in a spa Is a real turn off. The receptionist was not very friendly or helpful. The overall feeling from the staff was not positive and that would be my biggest complaint along with the high prices compared to other spas. I thought I would be getting a four seasons style service for this price but it was more like a mom and pop spa:
I have been going to this spa for several years. I had never found a spa that I was happy with until I found Oasis. They do excellent work and use only the best products. I am so glad I found it and even after I moved away from Columbia I travel there. I will not look elsewhere again.
I have been to this spa numerous times before their fire. I was informed of the move when I booked my appointment for my birthday (March 2017). I got there at the place seemed pleasant. The lady escorted me to a room for my facial. I asked her for the locker room and she said they did not have one.
Like I stated earlier I have been here numerous times. I used to love this spa after this experience I was so disgusted. I will not be returning!
As she is doing my massage, she starts on my back. I notice that she places something on the small of my back. Then I notice the she is only using one hand to do the massage. I shake off the notion of something strange I figured she got a cramp and tried to relax. Then as she moves I feel something again on the sheet between my feet. At that point I realize that she had her phone on my back. Again I shake it off because I can't see it.
I truly had an amazing experience every time I come to Oasis Day Spa. I have been coming here for past 5 years for various services. The staff is very courteous and helpful.
Oasis Day Spa is a US Beauty Salon based in Columbia, Maryland. Oasis Day Spa is located at Century Plaza West, 10632 Little Patuxent Pkwy #120, Columbia, MD 21044, USA.
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